Anyone fly Spirit Airlines?

[Stvros]

My sister was flying Spirit to Vegas and got to DIA running late, got to the ticket agent with 53 minutes until departure and was told her ticket was canceled because she did not check in at least 1 hour prior to departure. they wouldn't even give her a chance to make her flight. They would however sell her a ticket on their next flight for $330.00. We spread the word and none of my family will fly Spirit ever again. EVER !

[mtnrider]

My sister was flying Spirit to Vegas and got to DIA running late, got to the ticket agent with 53 minutes until departure and was told her ticket was canceled because she did not check in at least 1 hour prior to departure. they wouldn't even give her a chance to make her flight. They would however sell her a ticket on their next flight for $330.00. We spread the word and none of my family will fly Spirit ever again. EVER !

That's the policy with any airline at DIA. Been that way for a Long time. It's not just Spirit.

[Irving]

You get what you pay for.. want a bargain basement seat.. You get one. It's no longer illustrious to fly..

You still get free drinks in 1st class.. Just sayin.

That explains it. I've only ever walked through first class, and even then I think of all the planes I've been on in my entire life, maybe 1/10 of them have even had first class at all. I don't think I've ever even been on a plane with a center row. Probably the flight to London, but I honestly don't remember.

[The Norseman]

Well it is Norwegian airlines. Were you in Europe?

Yes, over the Xmas holiday. Flew Norwegian from Stockholm to Oslo. Tickets were dirt cheap but the overall added fees drove cost right back up. If I were to do it again I'd take the train or drive....

[Hotchef181818]

My sister was flying Spirit to Vegas and got to DIA running late, got to the ticket agent with 53 minutes until departure and was told her ticket was canceled because she did not check in at least 1 hour prior to departure. they wouldn't even give her a chance to make her flight. They would however sell her a ticket on their next flight for $330.00. We spread the word and none of my family will fly Spirit ever again. EVER !

Thats how how it would have gone down for anyone, flying any airline. That's DIA policy. It has nothing to do with Spirit Airlines. It posted all over the ticket counters, and is usually covered when purchasing tickets online that depart from DIA.

While I do agree with the policy for multiple reasons I did fall victim to it on one of my first flights out of DIA many years ago. I think I arrived about 52 min before my flight, it sucked.

[mtnrider]

While I do agree with the policy for multiple reasons I did fall victim to it on one of my first flights out of DIA many years ago. I think I arrived about 52 min before my flight, it sucked.

^ Me too. Probably about 15 years ago I had it happen. Hit a snow storm coming back down out of the mountains and got to the counter with just under an hour to go. Last flight of the night and they would not let me proceed. This was on Delta and I was a Platinum Medallion level flier with them at the time (and that comes with a lot of perks). Needless to say I slept in the airport that night.

[KestrelBike]

I've always admired Southwest's employee-centered approach. I understand that this might be changing now that Herb is no longer actively running the show, but the philosophy was that if you treat your employees well and show them some respect, they'll take care of your customers and you'll have a thriving business.

Like so many other large companies who hide behind the "our duty is to maximize profits for shareholders" line, Frontier really doesn't give a flying shit about its employees or their morale. No matter how enthusiastic the employee, this demoralizing treatment trickles down to the customer.

Frontier is the epitome of the modern trend whereby they believe that profit is a zero sum game. They believe that a dollar saved is a dollar earned. This is not accurate. For every extra dollar they make by unbundling the various aspects of the travel experience, they lose some portion of a dollar in lost revenue because customers take their business elsewhere. For every dollar they lose by paying employees substandard wages, they lose some portion of a dollar due to higher than standard turnover rates.

They spend more time screwing employees and customers than they would spend by just doing the right thing in the first place. Morality and "doing the right thing" is simply not in the corporate vocabulary.

In the short term, the singular focus on cost savings and nickel and diming passengers and employees will yield artificially high earnings. In the longterm, I believe it is a recipe for failure. Right now, Frontier is riding the wave of historical employee and passenger goodwill. It won't take long before passenger and employee alike will realize that it's not really raining, they're being pissed on.

Interesting. I used to *love* Frontier, until they were bought out. Then I noticed after just 2 flights how utterly poor their quality had become, to where I fly even AA now because its cheaper yet still more efficient/better. I have no reason to fly Frontier anymore, with what they've become.

[Hound]

I was the same with Frontier. I have been with them from when they started...... No more. Last night I got their new 'rewards' program. Perfect timing today as I had to book flights... Stayed away from both Spirit and Frontier.

Interesting. I used to *love* Frontier, until they were bought out. Then I noticed after just 2 flights how utterly poor their quality had become, to where I fly even AA now because its cheaper yet still more efficient/better. I have no reason to fly Frontier anymore, with what they've become.

[Aloha_Shooter]

Thats how how it would have gone down for anyone, flying any airline. That's DIA policy. It has nothing to do with Spirit Airlines. It posted all over the ticket counters, and is usually covered when purchasing tickets online that depart from DIA.

While I do agree with the policy for multiple reasons I did fall victim to it on one of my first flights out of DIA many years ago. I think I arrived about 52 min before my flight, it sucked.

DIA is the shit. I hate going through there and will not originate from there if I can help it. On the other hand, at least it's not Newark or O'Hare.

[Jeffrey Lebowski]

Sorry to be so late to this party, gents. The nickel and diming at Spirit is total BS. Having said that….

They made it a point to let me know they have more seats on their planes than anyone else so there is a little less leg room on their planes.

Seats don't recline anymore also

I don't think that is true at all (edit what they told ray, b/c of what jslo said) and it was one really redeeming thing about Spirit. Admittedly, I flew them ONCE for a weekend wedding in Las Vegas.
The seats blew my mind because they were like giant plastic buckets, that if not bolted down, could have resembled stacking chairs a church or HS might use. In other words, they had NO back on them - no tray, no pocket, just some netting for the plane info.





This was a God-send. $0.02 At 6'5", I absolutely loathe flying. They all suck. This was a breath of fresh air.
I really apologize to the world, but if I am sitting behind you on a plane, other than international, you are simply not reclining. After years of cycling, you will simply not have the weight or strength (even you fatties) to recline against my legs which are backed up to my seat back. Again I'm sorry, but it won't happen. Not even getting to that point on Spirit was pretty nice. I actually had plenty of legroom for a change. I'd do it again on one of those planes anyday.