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  1. #1
    Zombie Slayer Aloha_Shooter's Avatar
    Join Date
    Feb 2007
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    Colorado Springs, CO
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    6,577

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    The airline is supposed to cover costs incurred when the delay is their fault, including lodging and meal vouchers. They are not responsible for weather delays.

    I'm confused though. Spirit offered to get you back tomorrow night but you're spending $1800 to come back tonight on a different airline? Wouldn't it have been cheaper to make the airline cover the hotel for two nights and just take an extra day off, explaining to your boss that the airline messed up your return? or is that not an option (I realize it often isn't)?

  2. #2

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    Quote Originally Posted by Aloha_Shooter View Post
    I'm confused though. Spirit offered to get you back tomorrow night but you're spending $1800 to come back tonight on a different airline? Wouldn't it have been cheaper to make the airline cover the hotel for two nights and just take an extra day off, explaining to your boss that the airline messed up your return? or is that not an option (I realize it often isn't)?
    At first Spirit offered to get us home Wednesday night with a 9 hour layover in Vegas, but no guarantee they could get the 5 of us all on the same flights. I called Avis, reserved a minivan and explained to them that I only had a debit card, they said no issue. We grabbed our shit and went to Avis, then the story changed. We then tried every other rental company and realized that wasn't going to work so we went back to see what spirit could do. By then she said the soonest she could get us home was late Saturday night.

    I asked for hotel vouchers, she said they couldn't do anything, but suggested I ask local hotels for a "distressed passenger rate"

    As there were over 200 other pissed off people all trying to figure out how to get back to Denver filling every ticketing counter in the place I jumped onto Expedia and bought what I could.

    Spirit blamed weather, therefore all they gave me was my original money back. I've honestly been disconnected from the world for the last 7 days so I have no idea if there were weather issues anywhere or not.

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