Didn't we have a member here who had some work done on his truck...

[Skip]

...got a few miles down Parker Rd and lost a wheel or two?

Same thing nearly happened with me yesterday after buying a new set of tires from a dealership. I always double-check my lugs/bolts whenever I have any service done that requires removing the wheels. Glad I did. Got home and three wheels were perfect, but the fourth all bolts were loose and one was missing. I can only assume it's on C470 somewhere and hope it didn't fly off and hit anyone.

They messed up a couple of weird minor things too so I was a little ticked. But I lost it after the wheel thing. Whole family was in the car.

How pissed should I be?

[Hummer]

Stuff happens. When people get hurt is when you should be pissed, and have a lawyer.

Yesterday I was driving I-70 and watched a mounted tire fall off the back of an RV at 75 mph. It bounced across the lanes, through the wide median and across the lanes of opposing traffic. It missed oncoming cars by two seconds. Not something to avoid easily. Could've been real bad.

[Skip]

Stuff happens. When people get hurt is when you should be pissed, and have a lawyer.

Yesterday I was driving I-70 and watched a mounted tire fall off the back of an RV at 75 mph. It bounced across the lanes, through the wide median and across the lanes of opposing traffic. It missed oncoming cars by two seconds. Not something to avoid easily. Could've been real bad.

Glad it missed you and everyone else. My parents took one of those the hood on I-25 about a decade ago. Totaled their Corolla (which was new at the time) but they were okay.

My mind goes what could have happened. It sucks we need lawyers, just check yer damn work!

[sroz]

I would be pissed. Call them out. Who was it?

[Irving]

Stuff happens. When people get hurt is when you should be pissed, and have a lawyer.

I agree with this. There is nothing to be done about what could have happened. Scary to think about, but no traction in real life.

[pickenup]

I am not the one on Parker Rd. but had a similar occurrence happen to me.

A few years ago, I had the wife take the Bronco down and get two new tires put on the front, the 2 fronts put on the rear. We were in a hurry, and going to Cheyenne that day, and I didn't check the lug nuts. On the way back down I-25, about 10-11 at night doing 75 MPH, I watched as my left front tire rolled into the median. To shorten the story I came home on the spare and 3 lug nuts on each wheel. I had lost that many lug nuts. They had not torqued ANY of the lug nuts.

Next day, after some back and forth "discussion" and talk of lawyers, they agreed to look at it. They admitted it was their fault and put their "best mechanic" on it, to fix it. After driving it for a while, I felt there was "something" wrong and parked it. When I got around to looking at it, their "best mechanic" had put one of the washers on backward. The one that has the tit on it that HAS TO fit into the washer with the holes in it, that goes next to it. Ford truck guys will know what I am talking about. I turned the axle nut in 5 whole turns by hand. So this time I wasn't going to loose just the tire, I would have lost the tire, rotor, brakes and all.

And who was it that preformed such FINE work? PEP BOYS.

[Gman]

And who was it that preformed such FINE work? PEP BOYS.

So what was the slacker's name, Manny, Moe, or Jack?

[Skip]

So what was the slacker's name, Manny, Moe, or Jack?

Javier (per my invoice)

I'm hesitant to name the dealership because as others said "things happen" and no one lost an eye. Other than the say it's a luxury make and the service is spendy so I expect the little things to be right, like torqued bolts.

I did write the GM and hope to hear something back but haven't yet. Something like "we'll make sure we don't do that to customers again" would make me feel a little better.

[Fentonite]

Today, about 100 miles after an oil change and tire balance/rotation, my truck developed a terrible clunking grinding sound in the front right. Pulled over and the front wheel was missing 3 of the 6 lug nuts, and the remaining 3 were each within a rotation or two of coming off. One of the wheel studs was completely sheared off, and the other five were badly damaged from the wheel flopping around. Grrr. Tightened the wheel, and went back to the shop, pissed off and ready for a fight. They calmly apologized, took the truck into the bay and replaced all the wheel studs and lug nuts. I'm still pissed that their negligence could have been catastrophic, but like has been mentioned above, stuff happens, and at least they did the right thing and didn't give me the run around. They did ask me to come back at 50, 150 and 500 miles to "check the lug nuts", which is stupid and inconvenient enough that I know I won't, and they'll be able to say I didn't comply with recommended safety checks if anything goes wrong. I haven't decided if I'll use them in the future. Yeah, stuff happens, but I can't help but feel like this sloppy work is a reflection of their other work.

[Graves]

This thread reminds me of why I did my best to learn to be as self sufficient as I can be.