Rural Internet Service

[Holger Danske]

I finally had Kellin installed on Monday was getting 18 down and 5up Tonight it is 3 down at best.Not very happy

[EvilRhino]

I finally had Kellin installed on Monday was getting 18 down and 5up Tonight it is 3 down at best.Not very happy

While it might be too much traffic, give them a call and see. Mine started getting painfully slow and I called about it. He noted it hadn't been reset in a while and was aimed at the wrong receiver on the tower. I.e. if the NW tower box was best for us, somehow we were on the SW box. Just unplugged the little box in the house that connects to the dish for a few seconds and when it came back were were back in the high teens.

[th3w01f]

I finally had Kellin installed on Monday was getting 18 down and 5up Tonight it is 3 down at best.Not very happy

Any updates from Kellin on your issue? I've been noticing similar variations.

[Grant H.]

I finally had Kellin installed on Monday was getting 18 down and 5up Tonight it is 3 down at best.Not very happy

Very likely this is due to everyone being home at night and using Netflix/web/whatever.

One of the things that WISPS have a much harder time overcoming is the massive swings in subscriber usage. This is something we are having to manage as we are building our WISP out. The fact that you are still getting 3Mbps (assuming that's what you mean by 3) during "peak usage" times means that Kellin is likely being smarter than their competitors. One of the big WISPs that I have some experience with, Rise, is HORRIBLE about over selling their access on a tower. One of the end points I have gotten to work with literally gets about 50kbps from 5-9PM. After 9PM, he gets ~10-12Mbps (Yes, slower than dial up to over 10Mbps because the sector is so horribly over loaded). We have been going through the motions of only selling x number of subscribers per yMbps/Gbps of access so that even if EVERY single user was streaming netflix or downloading stuff, they all get a usable, if somewhat slower, network speed.

This problem actually stems from the Point to Multipoint networks that are used. All the traffic that is pointed at one access point (AP) panel has to be handled by one radio on the master side. That means that whatever the "maximum" throughput allowed by that AP is split across however many subscribers are actively pulling data. Currently, the absolute highest AP throughput I am aware of is 1Gbps. If you have 200 subscribers, that means each one only gets 5Mbps. Most of the gear used in the field is actually not the 1Gbps capable gear, as it is fairly new in the field, and is limited to 100Mbps due to both the radios capability, and the fact that they still have 10/100 Ethernet ports on the AP itself.

Anyway, sorry for the rambling. Wireless data is my job, and I enjoy the tech side of it.