In keeping with the efficiency thread . How about one for returns

[Great-Kazoo]

So anyway. dealing with an offshore co (CHINA) for defective drill bits. Having gone back n forth for a refund. Too many emails to bother with now.

Good day,
Thanks for your reply.
ok, if you do not want to return it, to resolve this issue more quickly, would you please help give us a five star positive feedback? Then we will full refund you directly, you do not need to return it, which will be easier to both of us, do you agree?
If so, once we get the good feedback, we will full refund you.
Look for your reply.
Have a nice day.




You give me + feedback and i give you refund

[BushMasterBoy]

no...refund first

[Gman]

Then the negative review for their practices.

[colorider]

5 star review for crappy product. Makes ya wonder how many reviews w them are this way. eBay or Amazon ?

[spqrzilla]

I want to see the candy, _then_ I will get in the van. I'm not stupid.

[Bailey Guns]

For the longest time I thought HK set the bar for the absolute worst customer service on the planet. Then I started dealing with SiriusXM. Toss up.

[clodhopper]

I have come to the point that I will only buy from offshore china junk slingers for $ amounts that I am OK with losing. If it actually shows up, bonus. Anything critical or expensive is purchased from US distributor only and I pay the added cost to do so. Mental wellness found.

[Great-Kazoo]

5 star review for crappy product. Makes ya wonder how many reviews w them are this way. eBay or Amazon ?

ebay. My back n forth emails are interesting. The second one said OK we'll credit you $5. for your troubles. That's after I said I would like a return shipping lable and RMA # for full refund.

Then they rambled on about blah, blah, blah.
That's when I said Here's your web page info where it says NO CHARGE TO RETURN A DEFECTIVE, INCORRECT, OR DAMAGED ITEM.

My last email said refund immediately all payment made to you for this item. OR I will resort to another less than cordial venue to seek refund by.
That's when I contacted ebay who said Mmmm, no this is not acceptable, or how we here expect our vendors to act.
Great where's my refund?

So now it's the obligatory 48 hr period where the vendor has to respond to ebay directly, to explain their Give us 5 starts before we give you a refund, demand.

either way i'm plastering them all over ebay. But I have to wait that 48 hrs before doing so. .

[MrPrena]

I try not to buy or sell through international seller nor try to sell on ebay GSP program. This year,I sold 2 off of ebay GSP, and bought none intl. Usually they contact me if I can ship,and I get to review their feedback prior.

Both were to canada.

[MrPrena]

Realistically for ebay should be

Return
Refund
No feedback

Some items will cost more on shipping than what seller bought it for. So sometimes you will see do not send item back and they refund on small and/or inexpensive item.

Depends on the price and weight/dim of item, they might just not take return and send buyer a refund during to intl shipping being costly.