In keeping with the efficiency thread . How about one for returns

[Jer]

I want to see the candy, _then_ I will get in the van. I'm not stupid.

You win.

/Thread

[iego]

I bought new fairings for my motorcycle from China. I made sure to nail them down to what I wanted, and they were offering, before I sent them money. If the transaction had gone bad, I have no doubt that my money would have been lost.

Caveat Emptor! (Buyer Beware!)

-John

[Great-Kazoo]

I try not to buy or sell through international seller nor try to sell on ebay GSP program. This year,I sold 2 off of ebay GSP, and bought none intl. Usually they contact me if I can ship,and I get to review their feedback prior.

Both were to canada.

I always look for where item is shipped from. Usually they have CHINA in large letters when it's a direct from overseas vendor. This one said Michigan



Dear customer,
Good day,
Thanks for your message.
We are sorry to hear about this problem, to resolve this issue more quickly, we will refund you $5 directly, which will be easier to both of us，is that OK?
thanks for your understanding in advance.
Look for your reply.
Have a nice day.

$5.00???? For a $$26.58 item are you kidding me??? I want my money back, complete refund + a RMA & shipping label to send this faulty item back. This is an out of spec piece of garbage set of drill bits. REFUND .


So far i have been patient dealing with you. I have not been leaving negative feedback about you, or your product, so far. Or have i contacted ebay about this. You have until the 26th to resolve this issue or the negative feedback will be the least problem.

[MrPrena]

I always look for where item is shipped from. Usually they have CHINA in large letters when it's a direct from overseas vendor. This one said Michigan



Dear customer,
Good day,
Thanks for your message.
We are sorry to hear about this problem, to resolve this issue more quickly, we will refund you $5 directly, which will be easier to both of us，is that OK?
thanks for your understanding in advance.
Look for your reply.
Have a nice day.

$5.00???? For a $$26.58 item are you kidding me??? I want my money back, complete refund + a RMA & shipping label to send this faulty item back. This is an out of spec piece of garbage set of drill bits. REFUND .


So far i have been patient dealing with you. I have not been leaving negative feedback about you, or your product, so far. Or have i contacted ebay about this. You have until the 26th to resolve this issue or the negative feedback will be the least problem.

Btw do not mention anything about the feedback or talk about negative feedbacks. Seller can easily remove the negative/neutral feedback with that message.

[TFOGGER]

For the longest time I thought HK set the bar for the absolute worst customer service on the planet. Then I started dealing with SiriusXM. Toss up.

Comcast and T-Mobile:" Hold our beers..."

[Great-Kazoo]

Btw do not mention anything about the feedback or talk about negative feedbacks. Seller can easily remove the negative/neutral feedback with that message.

They can and I would repost it. Either way screw them.

Ok we understand you're not happy with the item we sold you. Based on the $200 you spent. How about we refund you $50 , after you return the item and call it good.

[Bailey Guns]

My latest return story is actually pretty incredible.

I spent weeks looking for a new mattress. Shopped at several stores and settled on one. Hundreds cheaper on Amazon so I bought it from them for just under $900. Delivered, set up, ready to go. Slept on it for a few nights and, surprise, not quite the same as testing it in the store. I hated it. Started a return but needed a human's intervention because of the size. Very nice lady gets on the phone, I give her a 20 second brief on why I don't like it. She asks if I want a replacement or refund. I opted for the refund and she processed it immediately. Then she tells me to do whatever I'd like with the mattress because they don't have a vendor to pick up over-sized items in this area. Seriously?

Say what you will about Amazon, but that's the kind of thing that makes Amazon my go to place, at least initially, for just about anything I need.

I donated the mattress to a domestic abuse shelter in town via the Salvation Army and bought another from Amazon. I understand doing that for low $$ items that aren't worth the cost of return shipping. But a $900 item? Obviously their strategy is working for them.