I work in an industry where I need to acquire parts from manufacturers daily. I deal with manufacturers and reps daily as well. I do get and have had many bad experiences.
Experiences like them not calling you back or ignoring emails. Communication/support is key to getting things done. Without it a manufacturer will die quickly because you can not get support on a purchased item... and will not make future purchases. Bad experiences do not keep me from doing business with a company.
If that happened I would have to just sit in a dark closet some where and wait to die.

I also understand that manufacturers make errors and sometimes things are overlooked as well as things break. This is the nature of the beast. It is gonna happen in every industry.

That said... I own Olympic Arms products and am very happy with everything I own. I am not a Kool-Aid drinker and don't need a chart to tell me what to buy. I have used firearms to save my life and trust all my firearms to function as close to 100% as possible or it gets sold/traded.

I'm not here to defend Tom's statements.. but I understand where he is coming from.
Olympic has continually been trashed in web forums and Tom usually has to start from a defensive position on forums. But again he is communicating. He is out there to be contacted. He was stating that Oly's case hardening will not ruin a slide although it was clearly stated in the original lines that case hardening will ruin a slide. I see Tom's statement as trying to keep wrong information from getting out about Olympic's case hardening on their 1911's.

Could it have been said more diplomatically? Probably.

Will I continue to use Oly products? You bet.

Many of their unique designs are the best in the industry.. and attempted to be copied by most of the "tier chart" assemblers.

Lastly Oly Arms are made in the USA... not just assembled here. Many of the "chart" guns are using parts now imported... thanks but no. Olympic Arms started in Colorado Springs. It is an American owned and run business that is not part of CERBERUS.


EDIT: Still no PM's on cheap Oly's for sale???