90% of the time you will get good service and a good attitude from the guys behind the counter at FL. It's the other 10% that we hear about. Also- I'd be willing to bet money that 99% of the people on any gun forum could not do what the guy behind the counter in a gun shop is doing for any length of time, for any number of reasons. Whether they couldn't get hired, don't have the knowledge, can't hack the hours, can't hack the pay or whatever. You have to love guns to work in a shop. You have to have
knowledge and dedication to stay.