You just keep stirring the pot... [Poke] [Coffee]<Garr, this be a joke! If you find out, tell me, would you? Or does beef jerky sell out just as fast as .223?Quote:
Originally Posted by sneakerd
Printable View
You just keep stirring the pot... [Poke] [Coffee]<Garr, this be a joke! If you find out, tell me, would you? Or does beef jerky sell out just as fast as .223?Quote:
Originally Posted by sneakerd
Everyone please step away from the keyboard and chill out.
Divided we fall comes to mind.
Centennial Gun Club has great staff. I was in there last weekend not looking to buy anything but to see if they could help me fix my ar that I recently lost in a boating accident. Bill dropped what he was doing, grabbed his personal tool box and helped me out with a smile on his face.
I used to live in Columbus, Ohio and a store there, Vance's, was always a pain to visit. Everyone there had a horrible attitude and acted like you were ruining their day be being there.
Blucore yesterday - fantastic service and very helpful as always. Got what I needed
Green mountain yesterday - complete assholes. As usual. Horrible inventory for anything. Looks like they should just close the doors
5280 today - great service and they were all very friendly and helpful. got what I needed
M.g.t today - not as friendly as usual, but got what I needed. However, their prices are absurd. Spikes lower is $ 699. 556 ammo ( federal) 500 for $500.
That's usually how my experiences pan out... I don't understand why people rag on 5280, Matt & Gina are always awesome with me... maybe that's because out of my last 5 guns, 4 of them came from 5280. Perhaps, and I believe HBAR was eluding to this, all the thin skinned folks go to 5280 and when they don't encounter someone uber friendly they get butthurt?? I dunno. But GMG sucks, IMHO, and Gunsmoke is by far the worst I've ever been to.Quote:
Originally Posted by colorider
[MOD EDIT: I think this post was a compliment, but it seems to have offended the person getting complimented, so to keep things nice, I'll edit it]
Budsgunshop.com or Galleryofguns.com
There's no need for expert advice these days when you can be the expert and get all of the information you need at the click of a mouse.
Plus... You can usually save quite a bit of money buying online. Even if the price is only a few dollars less than retail saving 8% sales tax on a $600+ adds up.
Quote:
Originally Posted by sneakerd
[MOD EDIT: Inflammatory]
On the subject... I have to jump to FL's defense. Granted I've only been there a few times, but I've never had a problem, especially with the employees (some of the patrons made me nervous) as I've always been treated well. Everyone is different, having worked in customer service for a better part of my life, dealing with the public can be a crap shoot. Some people really suck, and I don't care who you are, sometimes the shitty people really do affect you. No one is perfect, and sometimes you are "that guy" that asks the dumbest question for the 1,000th time, and the person at the counter has run out of patience on that subject... It happens to the best of us. I caught a lot of crap for my job while I was in the military- I lost count of how many times I've heard that "Military intelligence, there's an oxymoron!" retarded joke. Every time someone new said it I'd get surly with them and say "wow, never heard that one before!" and shake my head, walk away...
[ROFL1][ROFL2][ROFL3]Quote:
Originally Posted by sneakerd
[pick-me]
I edited my previous post...
[MOD: So did I]
I always get pretty good service from Green Mountain. They are picked clean from people running to and from every store in town for days in a row asking for AR (and tacticool stuff). If you aren't a "tactifool" they are even nicer...Quote:
Originally Posted by colorider
Actually..... I was being serious. Maybe I'm nuts, but I've never seen you attack anyone. Not understanding why you thought it was a cheap shot. Mebbe I better just call it a day here.
No good deed goes unpunished buddy! I know your a nice guy, and maybe I will come visit FL soon to say hello.Quote:
Originally Posted by sneakerd
Oh, well then sorry about that... I thought it was another one of those sarcastic attacks on me, seems they're coming out of nowhere these days... No worries, thanks for the friendly words. Now I need to visit FL more often.Quote:
Originally Posted by sneakerd
I guess no police officers were in the news today or this would be a cop bashing thread! This whole thread is sorta funny. And I have to say that in recent years I have been treated pretty well by the guys at Firing Line and don't mind bringing them business. If it's too expensive I don't buy it. They are usually good with answering questions. A few years ago there were some employees there that I hated and were a pain in the ass to deal with.
And Bowers has always had great customer service for me. I will always go to his store as well.
Cop basher! [ROFL3]Quote:
Originally Posted by KevDen2005
I like the scenery at Gunsmoke.http://serve.mysmiley.net/adult/boobies.gif
After installing a trigger kit in my XDM 5.25... I wanted to see if I could get the pull-weight on the new trigger. I called the Firing Line and spoke with somebody and inquired if their gunsmith had a trigger-pull scale and if they would mind me getting a pull-weight on my new trigger if I brought it by. They said "yep, we have one... I don't think it will be a problem if you use it". I said thanks, hung up and drove on by the store. I spoke with the same guy behind the counter and he said "yeah, I said we have one, but it has been broken for a while". When I asked him why he didn't tell me that over the phone, he said "you didn't ask".Quote:
Originally Posted by KevDen2005
There was another time when I needed to adjust the adjustable target sights on my 1911. I inquired with a gentleman behind the counter if I could borrow a screwdriver for 2 minutes to adjust my sights. "I'll bring it right back", I said. The guy handed me a screwdriver that was in a cup full of pens and pencils and said "don't you steal this now". I said "you don't have to worry about me stealing it... I'll bring it right back" and he said "I know I don't have to worry about you stealing it... because I'm following you in there so you don't!"
Experiences like this are why I won't use them for anything other than their range. Customer service is NOT hard. Even if you are having a bad day, you can fake it. But if you put people in retail positions with no real customer service training... I guess that is what you get. If I managed a gun store, I would not put up with stuff like that from my employees. Smile and kill them with kindness... your paycheck depends on it. But you can't blame the employees. If the managers allow their employees to treat customers that way... the manager is just as much to blame.
I would bet money that the guy you dealt with is long gone.
My dad was at Vance's last week on Cleveland Ave and he said the store was completely cleaned out. All that 'tude isn't making a bit of difference right now.Quote:
Originally Posted by bogman2121
I try to stay away from gun stores. But when I do stop by, I go in knowing what I'm looking for, be patient and courteous with the staff. I let them know that I know things are crazy right now and do not envy their position. This tends to get me better service and smiles. I've been in customer service and it sucks putting on a smile constantly. Even if I happen to not purchase anything I tell them thank you. But ultimately, a dick is a dick and I won't give them my business.
Disclaimer, did not read all of the past 10 pages so forgive duplicate info.... That said, from working in retail, busy times cause stress and underpaid employees (in all stores) don't get through it well. Take the time to let the staff know you are not a jerk or don't act like one, BS for a second and it rolls well. I have bought several guns from 5280 recently but have avoided staff that thought they were know it all dumb asses and talked to the guys that actually wanted to help and made a point to do so. They have always been good and I have been happy with their service. I agree Green mountain rocks but when you get older semi-retired guys doing a hobby job for crap they like they are freindly as hell! Was at Bass Pro this weekend and 2 guys there didn't know crap about what I was asking about but made the effort to help me get to a guy who set me up right. I asked nicely and wasn't a prick. My buddy was in a shop with me today and being a prick, they treated him like one, I knocked him down by saying "he is high maintenance but will spend a ton of cash if you tolerate him" and he became nice and the guys became friendly (and found more ammo the "didn't have"!).
Bottom line is avoid the a-holes and treat them good and they SHOULD return it. if not walk out while they are trying to sell you something you don't want.
I'm guessing you're right, sneakerd.Quote:
Originally Posted by sneakerd
Took me a long time to get thru this thread. Guess I'm just thick-skinned, but I've never had a problem at any local gun shops. As for sneakerd, he's just not a very nice guy....joking. But, he has never been unpleasant to me when I go into the FL and has always gone out of his way to help and offer great advice. I have always seen him interact with other customers in the same way.
I've had friendly service from BluCore (although they didn't follow up on a potential special order request once) and the one time I visited MachineGunTours, whoever it was I spoke with, his customer service skills AND knowledge were great.
That being said, this is a topic I often bring up with friends who are new to guns. I feel the need to warn them about the "old school" gun dealers who have the "just buy my gun and get the F out" attitude. I've seen that attitude over the years way too many times and it's a guarantee I won't be a customer there. I'm am a polite person who is both anal-retentive about firearm safety and who knows what it's like to be on the bad end of stupid or angry customers, but as a customer at a gun shop I am NOT there to impress the person behind the counter -- like it or not it's the other way around. I don't need my hand held or to be treated like a special snowflake, but I expect a standard level of customer service, especially when I could be about to spend several hundred hard-earned dollars.
I think that is the thing with me. When it comes to dropping several hundred dollars on something in your store... a little smile and some fake customer service can go a long way. If you can't muster up a friendly attitude and at least treat me nicer than the guy I just gave $7 to at the Taco Bell drive through window... then you really don't want my business that bad. I think with the state of the industry, especially now, they know if you won't buy it... there will be somebody else along shortly who will. So they don't feel the need to treat the customer with any respect. I won't reward a company for doing that, but they don't care... somebody else will.Quote:
Originally Posted by mrghost
I've been on both sides quite a bit. It's a relationship. It's a brief, occasional, surface level relationship. It takes two people for that. I suspect those that take issue with every gun store they go to are taking their shit attitude into all of them and then contemplating, "why is everyone a jerk off but me?"
Tension is very high in the gun community right now. We are under attack, under the microscope, and being weighed and measured by any asshat who tries to go out in infamy. Then to top it off our own Govt attacks us and implies we are too irresponsible or too dangerous to have guns. You don't think both gun buyers and gun sellers nerves aren;t just right there below the skin right now? Jesus, I've been accosted by anti's at the fricken Walmart counter in Parker in the last couple months. How frustrating is it to go to Walmart, not find a single fricken box of ammo, and see even though they don't have any you can only buy three boxes per person per day?
So, gun stores have been feeling the pinch for stock for months. Buyers have been feeling the pinch for months. People can't even go shooting for lack of ammo and guns and mags. There's no relief in sight, and the only thing stores and customers can see is legislation, legislation, shootings, and more legislation.
You all need to put your big boy pants on and get over the frayed nerves from both sides. It's going to get way worse before it gets better.
Agreed. I try to buy small stuff from them, even if it is on the pricey side. But they are an awesome shop...Quote:
Originally Posted by hatidua
And it looks like some people on here need to make a quick stop by the newly opened Lock And Loaded Armory, awesome shop as well.
Quote:
Originally Posted by sneakerd
He ignored me... I suppose I won the battle since I was such a douche bag he couldn't take it...Quote:
Originally Posted by HBARleatherneck
To keep this on topic... To go along with my new religion... I love everyone!!!! Everyone is so nice and kind! No matter where you go people are nice!
im not whining (well maybe a little )
since the shooting at the theater people have gone plum crazy . people used to come up to my tables to ask about history or bring in grandpas stuff to ask question but now its the same crap over and over . do you have any ar this or that , obama did this or that , etc. the part of the job i really enjoyed is almost nonexistent . so after a few hours of people bitching about my lack of tactical items and bugging me for items i have never carried. i get worn out , the nerves are short and some answers are short tempered . the worst part is that its not new random people its the same ones i see every time asking stupid questions . everybody thinks that their point of view or question is so friking important and they all feel the need to ask or express at my table . i try like hell to keep the happy face on (seeing as its my only job) but it gets hard sometimes
There's way too much anger and hate in this thread... To counter the hate and anger I present....
A bunny.
https://i.chzbgr.com/maxW500/6878332928/hBBA1E851/
what you couldn't find a cat in bunny ears saying "i iz da easter bunny "?[Coffee]Quote:
Originally Posted by JM Ver. 2.0
Where the hell's the %&#@*&$@'n unicorn?? A hug would help, too...[Flower]
well as the story goes they were too busy playing to get on the ark http://www.youtube.com/watch?v=_EPsuOEH1fYQuote:
Originally Posted by Singlestack
im not hugging any of you guys , lats time i had my ass grabbed and they would let go until i threatened a pistol whipping
wow there's a flash backQuote:
Originally Posted by alxone
There was green alligators and long-necked geese,Quote:
Originally Posted by jim
Some humpty backed camels and some chimpanzees.....speaking of chimpanzees [Coffee]
http://www.youtube.com/watch?v=NPGUIpv-JxI
http://www.youtube.com/watch?v=hO5TNU3fiJo
Don't tempt me, buddy..... :DQuote:
Originally Posted by alxone
Somebody just needs to post up the video of Hardrock, Coco and Joe now. Orrrrr- better yet, Leonard Nimoy's rendition of Bilbo Baggins! Just listened to the Irish Rovers thing- haven't heard that since I was a kid!!! It was the intro to the animal segment on Ray Rayner- that was a children's morning program from the 60's. Thanks man.
Coffee out the nose-the chimp on the Segway hit my funny bone [ROFL1]