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Had a reaction Rod delivered and was left with apt manager. Manager claims never to receive. It was through SlizeBay, filed a claim, Slizy says no dice because vendor shows delivered.
That was my experience so I know how you feel.
Live and learn I guess,
Roger
As people said above. It really makes me frustrated when the package was label "delivered" and is not there.
As people said, FedEx/UPS has a claim service.
FedEx is easier and faster in that area than UPS.
FedEx Ground usually have upto 100, and 500 for express even without sender purchasing the insurance.
Even with FedEx, it usually takes about 1-2 weeks for you to receive a check.
They tend to send the claim to sender as well, so you might need to talk with seller about claim.
If you get stuff on a regular basis you can call UPS and give them your garage door opener code. Driver will use code and leave in garage. I do it every day.
In new construction areas it is very common for deliveries to get stolen. The workers see you leave, not get back home and see a package on your porch. They take it.
I do a lot of work in new development areas and hear about this crap every week. Easy pickins for the hundreds of "workers" that are driving by and walking by every day.
Sorry you had to be one of the people these scum steal from. One of my customers had their entire patio furniture set stolen last week. Expensive shit. And a patio heater.
Contact the shipper. That's how you start a claim.
Having spent too many years at UPS the claims are investigated. I've seen it all. I've had to help chase down some interesting things.
I remember a case where a high school kid was stealing packages off porches on his way home... Didn't end up so well for him, as all home owners pressed charges.
With ups insurance is free up to 100 value. Not sure on fedex. I always ship to my office. Never worry about the appearance of the pkg. most shippers use plain packaging. Amazon labels boxes but their claim service is awesome in my own personal experience.
It doesn't matter what you do to try and save what you order. I've seen boxes ripped open in transit and delivered. Taken off of porches and even known a few instances of whole UPS trucks being taken. A determined thief will get what they want. Shipping to a home, that no one is at is always risky.
You can contact UPS and set your address to signature only. You can have them held at the facility, you can have them dropped at ups store. Online both fedex and ups have some great options for notification of packages and such.
You're not the first you won't be the last man
Sent by a free-range electronic weasel, with no sense of personal space.
For love of all that is holy, DO NOT file dispute on your credit card. The vendor did nothing wrong. And likely you'll lose the dispute anyway, after pissing off the company who has to file the claim with the shipping company. You cannot file the claim, its done by the shipper only. Contact the vendor/shipper, and go from there, you should get compensated one way or another, fedex and UPS are both real good about this kind of thing.Originally Posted by MarkCO
For heavens sake, don't order it to be delivered to anything but your USPS mailbox. The irony of having the camera you ordered to monitor your deliveries stolen would be too much for me.
Ginsue - Admin
Proud Infidel Since 1965
"You can't spell genius without Ginsue." -Ray1970, Apr 2020
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I have always thought it is best to contact the vendor and let them handle it with the shipper.
Just a month ago I had ups say the package was delivered. 24 hours later the ups driver drops off the package. Give it a day.
Get a box at a The UPS Store or one of the private companies. They will be there to sign for it and make sure it's there for you. Plus, you can use that address for about everything, expect your CCW and Voting. It will increase your privacy. If you car is broken into and your insurance papers and keys taken, the address will be your UPS box.
The chair is against the wall has a long mustache.
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