Got into a confrontation at the Sportsmans Warehouse in Loveland today...

[wctriumph]

^^^^

I will occasionally get or see a customer like this in the shop. I see them interfering with store personnel just trying to do their jobs by interjecting their expertise and knowledge, which is dubious at best, into the sale or discussion with other customers. Some of these people are fairly regular visitors with nothing better to do so they come and hang out and interrupt the flow of business. When I see this happening I will step in and distract them with a question or request to take them out of the situation. I used to think some of them are just trying to be helpful and maybe they are but, some of them can cause problems. These are the "customers from hell". I like your explanation above and it certainly sheds some light on some people's behavioral issues and how better to respond to them.