Mediocrity has become the normal the past few years. As long as people keep accepting it, the worse it?s going to become. Personally, it is not acceptable and I let people know. May be in not tipping at expected value, might be some verbal advice, and lately it?s simply been not using their service. I just told a garage door repair company to sit on a cactus because their excuse for not coming on Friday was simply laziness. He was stunned. I simply said other companies are willing to work and he needs to quit being complacent and shitty service is not in my agenda.