
Originally Posted by
Clint45
First of all, they probably did not owe YOU money. A collector is sorta like a telemarketer with an attitude problem. They tend to develop inflated egos and substance abuse problems. It seems to go with the job.
That sort of attitude that works for telephone collections will get you shot if you try applying it to service of process. You are just there to let the people -- and they ARE people -- know that they are being sued, divorced, garnished, whatever, and they have an opportunity to contest it in court should they so wish. That is all you need to do. When you start making it personal by mocking them or demanding that they pay you have crossed a line and you are on your own. Law is on the defendant's side and he can sue your client for big bucks and win. That is why most of the big law firms insist that their servers are bonded and insured.
I've done that work before, and let me tell you that in many cases the defendant doesn't even owe that money. I have seen cases that were past the statute of limitations, I have seen cases of double billing, I have seen cases where the bill was paid in full, I have seen cases of identity theft, and I have seen outright fraud on the part of clients. Then there are the PEOPLE who may well owe money, but they've already set up a payment plan or have had the debt settled in bankruptcy or being handled by an attorney. Or you get the folks who have lost a job, been through a messy divorce, or are dying from cancer. Then you get the ones who CAN'T pay. I have been asked to serve people dying in hospice or nursing homes (I did not), I have been sent to serve mentally incompetent people (I did not), I have been asked to serve homeless junkies with AIDs. Do you think paying some past due bills is anywhere near the top of their priorities?
These are PEOPLE who are having a lot of problems in their life, and the last thing they need is some bottom-feeding scavenger banging on their door and yelling at them, or smirking and calling them names. For some reason Colorado does not require licensing or even a background check for process servers or private investigators, and from what I have seen and heard half the people doing those jobs would probably get fired from McDonald's.