Might be done ordering stuff from Palmetto State Armory

[Sticks]

...
You would think that some sort of QC is/could be implemented to reduce these types of errors.

Post #82, second paragraph

[BuffCyclist]

Don't like digging up old threads, but I just received an order last night (1/9/2013) that I placed on 12/20/2012. It was for a Lower Parts Kit with Geissele SSA Trigger. I was really hoping I wouldn't have any problems, but when I opened the box, I found only the standard LPK, there was no Geissele Trigger! Reading through this thread, I decided to tear apart the box and look in all of the stiff brown paper padding hoping it fell to the bottom or got mixed up somewhere in the box, but nope, there was nothing.

Very upset! I was effectively charged $199 for a lower parts kit that normally sells for $54. I can't even sell this LPK at panic prices and recover my money! . And when you can't even do that, you know theres a problem!

Got a hold of someone on the phone at PSA, only a 10min wait! She verified that they have some of the stand alone triggers in-stock (that are reserved and do not show up on the website) and will be sending me one ASAP. Hopefully it isn't another 3 week wait to receive the trigger. I'll update this post if/when I receive the trigger.

[kwando]

That sucks. Wonder if she was one of the FNGs they just hired... Good luck!

[BuffCyclist]

That sucks. Wonder if she was one of the FNGs they just hired... Good luck!

Yea, thanks. I figured I'll give it a week and call them back next week to see what the status is. I got her name and am recording everything for future reference.

[Hoser]

Sounds like Botach, just a different flavor of BS.

[Birddog1911]

Sounds like Botach, just a different flavor of BS.

I wouldn't lump them in with Botach.

PSA is a small company, and given how the panic buying has blown up, it's obvious that mistakes can happen. I've had them forget a small part in the past; it was in the mail to me the day that I called them. The fact is that they still offer very good products and excellent prices; no wonder they're always so busy and out of stock on many items. The current situation just makes it that much worse.

[kwando]

I ordered some mags on 1/2 and they shipped 1/17, will see if i get mags. My 4 orders with them have not had any missing parts.

[wARmachine15]

I've got about a dozen orders with them under my belt now and they just recently screwed up one of my orders for the first time. It was a mag and plate order and they left out two packs of Ranger plates. I notified them of it and they more than hooked me up for their error.

Their shipping seems to be getting even worse if thats possible. You get shipping notices after the packages arrive at your house now.

[ChunkyMonkey]

+1 for palmetto again. I got my LPK, Magpul stock, upper yesterday afternoon.

[Hoser]

I wouldn't lump them in with Botach.

I would. This thread was started in early Sept of 2012. Well before any of the panic buying you see now.

My dealings with them in early 2012 or late 2011 were crappy at best.