DirecTV Sucks!

[jhood001]

But you are right, money is way more important than fire victims...

The children are more important than your firearms.

Hmmm...

[cofi]

Cannot believe most of you are siding with directv

[TS12000]

Just a tip..goodwill on the balance sheet has Jack to do with what you're talking about

[Bailey Guns]

If the insurance company pays for the DTV equipment that money doesn't belong to the homeowner. I sympathize with the guy for sure and it seems DTV could work something out with him in terms of offering a reasonable amount of time to pay. Paying DTV for TV equipment wouldn't be on the top of my list of things to do right away. But it doesn't change the fact they suffered a loss, too. You'd think DTV would be insured for this sort of loss as well.

[Bailey Guns]

Cannot believe most of you are siding with directv

Nobody's "siding" with DTV. Some people can look at this in a rational and logical way without emotion taking over. Doesn't mean they're "siding" with anyone.

[dirtrulz]

It sucks that people are losing their houses in these fires, but if you were too stupid to take the last couple of years worth of fires as a warning and make sure to clear underbrush and trees away from your home to make a defensible space you are partly to blame.

Read the contract before signing. That is why we bought our unit online and didnt have to sign a contract, we own our equipment. We have since gotten rid of d-tv and just watch what we want off the internet for free. You can get pretty much everything you want free off the net.

This ranks right up there with the a-holes sticking the bank with their home loans because they were pissed that their home values went down and they were upside down. Then they go out and rent a house that cost more than their mortgage was. Its your debt, pay it.

[UncleDave]

There is nothing wrong with DTV upholding their contract. The illustration of a rental car is an apt one. In both cases insurance will cover it, also DTV offers an insurance policy themselves to cover that equipment for $5 per month just like rental car insurance. Goodwill write offs are all well and good, but there is no requirement to do so. In fact that has to be approved at a higher level than some shmuck on the phone. The fact is no one knows what they are going to do, as this is still happening. When the dust settles we will see. But don't start bashing a company because it gives you an outlet for frustrations, it is juvenile.

[wreave]

I think the rental car analogy is a good one. Furthermore, if you had a loan on your car, and it was lost in the fire, you'd be expected to file for it under your insurance. You wouldn't expect the bank to write it off.

Same thing. You're renting a DTV receiver, and the terms of the contract include you being responsible for the equipment. Just put it on the list of stuff you file for with your insurance claim. That's what insurance is for. You've paid for it for years. Now use it. Don't expect DTV to write off their equipment that you agreed to be responsible for.

I do understand the frustration, especially on the part of a guy who just lost his house, but the logical position is to not expect DTV to do anything different.

[rockhound]

DTV is not the bad guy here sorry

i know everyone wants to hate the big corporate money, but insurance is there to cover it. BTW we were mitigating yesterday,

[sniper7]

Homeowners should cover it. If not it is terrible but not the fault of directv . They didn't cause the fire. Why should they eat it?