Jensen Arms

[laportecharlie]

A day or two before Christmas I made my first trip to Jensen's. Believe me, I will never set foot in that store again!!! It was about 12:30 or 1:00 in the PM and the store was pretty crowded. The 1st thing I noticed was the expression on most of the customers faces. Stressed out. It took me about one minute to find out why. Not one sales person that I saw had anything like a pleasent attitude, or even a neutral attitude. And that woman at the main counter!!! There is no way she should be in a retail environment. I know they are super busy now with the current political situation but there is no excuse for treating people the way they do. When the new President gets around to restricting "black gun" sales this will be one of the first places to go and rightly so.

[kidicarus13]

When the competition is minimal you can afford to have an attitude. Where else you you going to go where you can handle a wide variety of firearms?

[ncolz]

The guys at Jensen's do have thier moments. I'm not sure anyone would do much better, these guys haven't had as much a lunch break over the past 2 months.

I've found them to be very helpful - go there in the morning during the week, any other time and it's too busy.

[cleaner72]

When the competition is minimal you can afford to have an attitude. Where else you you going to go where you can handle a wide variety of firearms?

If you PLAN to stay in business you NEVER can afford to have an attitude. Customer service and a friendly attitude will get you far more business in the end.

[Great-Kazoo]

If you PLAN to stay in business you NEVER can afford to have an attitude. Customer service and a friendly attitude will get you far more business in the end.

yes it will. however as Hoser posted. try answering 36 peoples questions @ the same time.
had a guy a a tanner show 2-3 months back. he asked me what i though (key word thought= OPINION) about the POF piston uppers.
told him (my opinion) regarding piston uppers, some good, some untested. he tells me i'm an ass as POF is the only piston upper on the market??? then walks away
hows that for client service.
at one time in the past I lent a hand @ jensens (part time) the majority of customers were great. it always took one who didn't understand why we wouldn't open the door for them @ 8am. Or not want to stay later for someone who would TRY and make it in around 9pm, depending on IF they could catch a ride.

then they get pissed at you because you will not accomodate their whims. hey open
Xam-Xpm means that. everyone has a family or friend to see after a long day at work.
get a life or shop elsewhere. OR do as others and visit during the week.
wed morn it was dead, today they're swamped.

[Hoser]

A day or two before Christmas I made my first trip to Jensen's. Believe me, I will never set foot in that store again!!! It was about 12:30 or 1:00 in the PM and the store was pretty crowded. The 1st thing I noticed was the expression on most of the customers faces. Stressed out.

Stressed out because the guy in front of them might get what they want.

Try being on the other side of the counter... You would be amazed how many people want stuff now and get pissy with you if you dont have it. And when you say I dont know when it might come in if you try to order it, they get even more pissed.

Jensens is the best game in the area. Its been a crazy time in the firearms business since "that" day.